This post was originally published on 4/16/2013 My title at the Pennsylvania Medical Society is vice president of physician leadership in quality and value. I could also be called “head cheerleader for physician leadership.” When I stop cheering long enough to listen, I am often asked how to take leadership. The best physician leaders pursue…
Read more
Narrow Network Selection: Are You on the List?
This post was originally published on 3/5/2013 Insurance companies are offering discounts to employers and asking health care systems to be part of a narrow network for discounted reimbursement in exchange for being “on the list.” Here’s the theory. There is a wide range of cost and quality in the health care world. If an…
Read more
Don’t Get Upset if You’re a Push Over
This post was originally published on 2/20/2013 I never got angry when a patient asked for forms to be completed. I got paid, or at least tried to. I set a boundary. You know the form, usually one you’ve never seen before: insurance forms, work physicals, disability forms, etc. Not the ones they schedule a…
Read more
“A verbal contract isn’t worth the paper it’s written on”
This post was originally published on 1/31/2013 “A verbal contract isn’t worth the paper it’s written on.” Samuel Goldwyn What about the contracts we have with patients? As physicians, we trust that our patients will follow the implicit contract agreed to when they schedule an appointment with us. They will reveal their history, allow us…
Read more